Terms of service

OVERVIEW

This website is operated by Jambhala Jewelry. Throughout the site, the terms “we”, “us”, and “our” refer to Jambhala Jewelry. Jambhala Jewelry offers this website, including all information, content, features, tools, products, and services available from this site (collectively, the “Services”), subject to your acceptance of these Terms of Service.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, our Privacy Policy, and our Return & Refund Policy. If you do not agree to these Terms, please do not use the Services.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.

1. ELIGIBILITY AND USE OF THE SERVICES

By using the Services, you represent that you are at least the age of majority in your state of residence. If you allow a minor to use the Services on a device you own, purchase, or manage, you are responsible for that use.

You agree to provide accurate, current, and complete information when placing an order, creating an account, or otherwise using the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. PRODUCTS

We make reasonable efforts to display product descriptions, colors, images, and other information accurately. However, product colors and appearance may vary depending on your device, display settings, and lighting conditions.

All product descriptions, availability, prices, and quantities are subject to change without notice. We reserve the right to discontinue any product or limit the sale of products to any person, geographic region, or jurisdiction.

3. ORDERS, PRICING, AND PAYMENT

When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept, decline, limit, or cancel any order for any lawful reason, including suspected fraud, pricing errors, inventory limitations, or unauthorized resale activity.

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time your order is submitted, subject to correction of any errors. Unless otherwise stated, prices do not include applicable taxes or shipping charges.

You agree to provide current, complete, and accurate purchase, payment, billing, and shipping information. You represent that you are authorized to use the payment method provided for your order.

If we cancel or materially change an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

4. SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed. Delays may occur due to carrier delays, weather, customs processing, or other events outside our reasonable control.

Please review our Return & Refund Policy for information about returns, refunds, and damaged, defective, or incorrect items.

5. RETURNS AND REFUNDS

All returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

6. INTELLECTUAL PROPERTY

All content included in the Services, including trademarks, logos, product names, text, images, graphics, videos, designs, and other materials, is owned by or licensed to Jambhala Jewelry and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, publish, sell, resell, display, or otherwise exploit any portion of the Services without our prior written permission.

7. THIRD-PARTY TOOLS AND LINKS

The Services may contain links to third-party websites, services, or tools. We do not control and are not responsible for the content, availability, privacy practices, or terms of any third-party website or service. Your use of third-party services is at your own risk and subject to their applicable terms and policies.

8. RELATIONSHIP WITH SHOPIFY

Jambhala Jewelry is powered by Shopify. However, all sales and purchases made through this store are made directly with Jambhala Jewelry. Shopify is not responsible for any aspect of transactions between you and Jambhala Jewelry, including any injury, damage, loss, refund, delivery issue, or dispute relating to products purchased through this store.

9. PRIVACY

Your use of the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify may collect and process certain personal information in connection with your access to and use of the Services. For more information, please review the Shopify Consumer Privacy Policy.

10. FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, ideas, or other feedback, you grant Jambhala Jewelry a non-exclusive, worldwide, royalty-free, perpetual, sublicensable right to use, reproduce, modify, publish, translate, distribute, and display that feedback for any purpose, including operating, improving, and promoting the Services.

You are responsible for ensuring that any feedback you submit is accurate, lawful, and does not infringe the rights of any third party.

11. PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to:

violate any applicable law or regulation;
infringe or violate the intellectual property or other rights of others;
submit false, misleading, abusive, defamatory, or unlawful content;
transmit viruses, malicious code, spam, or harmful material;
collect or track another person’s personal information without authorization;
use bots, scrapers, spiders, automated tools, or similar methods to access or extract content from the Services without our written permission; or
interfere with or circumvent the security, access-control, or functionality of the Services.

We may suspend or terminate access to the Services if we reasonably believe that you have violated these Terms.

12. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services and all products offered through the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these Terms is intended to limit or exclude any consumer rights or warranties that cannot be limited or excluded under applicable law.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Jambhala Jewelry and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, and partners will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, or replacement costs, arising from or related to your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Jambhala Jewelry and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, and partners from any claim, loss, damage, liability, or expense, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, applicable law, or the rights of a third party.

15. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

16. GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles. You and Jambhala Jewelry consent to the jurisdiction and venue of the state or federal courts located in San Bernardino County, California.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time for operational, legal, or regulatory reasons. Any updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms, to the extent permitted by law.